Privacy policy

At Creadew, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and safeguard information gathered through our website and client communications.

When you contact us or submit a project brief, we collect what you choose to provide:

• Your name and contact details (email address, phone or WhatsApp number).
• Business details and project requirements, including any budget range you select.
• Communication history and feedback regarding our services.

When you submit the contact form, we also record your IP address and the time of submission, so we can identify and prevent spam and abuse.

We do not use analytics or advertising cookies on this website.

We use the information we collect to:

• Respond to your inquiries, schedule consultations, and deliver project proposals.
• Provide design, development, and digital marketing services as agreed.
• Improve our customer support and service offerings.
• Protect our website and contact form from spam and abuse.

Contact form submissions are stored in a database we manage using Appwrite. Traffic to this website passes through Cloudflare, which provides network and security services. If you contact us by WhatsApp, email, or social media, those providers also process your messages under their own policies.

We do not sell, rent, or trade your personal information to third parties.

We use technical and organizational measures designed to prevent unauthorized access, disclosure, or misuse of your personal data, including encrypted connections and restricted access to enquiries. No online service can guarantee complete security.

We keep your information for as long as we need it to respond to you and to manage any work that follows. You can ask us to access, correct, or delete your personal information at any time.

If you have questions about this policy or wish to request data deletion, please contact us at [email protected].